Refund policy

If for any reason you are not satisfied with your BIPOCBOX.com purchase, you may return the unused item to us for a full refund, excluding the shipping costs. We will only accept returns for items that have not been used, altered, or tampered with in any way. All tags must be attached, and the product must be in its original packaging.

Due to COVID-19 and in order to meet health standards, we do not accept returns on food or beverage items and beauty products. 

Full-priced merchandise must be returned within 10 days from date of delivery. Final sale merchandise will be noted on the website. Shipping costs are non-refundable. Upon receipt of returned goods, BIPOC Box reserves the right to deny refund if the merchandise does not meet return policy requirements. At this time, BIPOCBOX.com only offers USPS return labels for domestic return addresses. Please note that only products purchased on BIPOCBOX.com may be returned for refund.